Terms of Service

These terms govern your use of Alpine Peak Roofing services and website.

Last updated: September 13, 2025

Agreement to Terms

By accessing our website or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

These terms apply to all users of Alpine Peak Roofing services, including customers, website visitors, and anyone who communicates with us through any channel.

Our Services

Roofing Services: Installation, repair, maintenance, and inspection of residential and commercial roofing systems.

Emergency Services: 24/7 emergency roofing repairs and storm damage response.

Consultation Services: Roofing assessments, estimates, and expert advice.

Digital Services: Website tools, AI chatbot assistance, and online resources.

Website Use

You may use our website for lawful purposes only. You agree not to:

  • • Use the site in any way that violates applicable laws or regulations
  • • Transmit or send unsolicited commercial communications
  • • Attempt to gain unauthorized access to our systems
  • • Interfere with the security or functionality of the website
  • • Use automated systems to access the site without permission
  • • Impersonate Alpine Peak Roofing or our representatives

AI Chatbot Services

Our AI chatbot is provided for informational and service purposes:

  • • Chatbot responses are for general guidance and not professional advice
  • • For accurate estimates and technical advice, speak with our human experts
  • • Chatbot availability may vary and is not guaranteed 24/7
  • • Emergency situations should be reported directly by phone: (970) 446-8995

Service Agreements

Estimates: All estimates are preliminary and subject to final inspection and agreement.

Contracts: Formal contracts will specify detailed terms, timeline, and pricing for each project.

Changes: Project modifications must be agreed upon in writing and may affect pricing and timeline.

Weather Dependencies: Roofing work is weather-dependent and schedules may be adjusted for safety.

Payment Terms

  • • Payment schedules are specified in individual service contracts
  • • We accept various payment methods as outlined in your contract
  • • Late payments may be subject to fees as specified in your agreement
  • • Insurance claims require coordination with your insurance provider
  • • Final payment is due upon satisfactory completion of work

Warranties and Guarantees

Workmanship Warranty: We guarantee our workmanship as specified in your service contract.

Material Warranties: Material warranties are provided by manufacturers and vary by product.

Warranty Claims: Must be reported promptly and are subject to inspection and verification.

Exclusions: Warranties do not cover damage from extreme weather, normal wear, or improper maintenance.

Limitations of Liability

To the fullest extent permitted by law, Alpine Peak Roofing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our services or website.

Our total liability shall not exceed the amount paid for the specific services that gave rise to the claim.

Insurance and Licensing

Alpine Peak Roofing maintains:

  • • General liability insurance
  • • Workers' compensation insurance
  • • Professional licensing as required by Colorado law
  • • Bonding for applicable projects

Insurance certificates are available upon request.

Dispute Resolution

We encourage direct communication to resolve any concerns:

  1. 1. Contact us directly to discuss the issue
  2. 2. If unresolved, we may recommend mediation
  3. 3. Legal disputes will be governed by Colorado state law
  4. 4. Venue for legal proceedings will be in Denver County, Colorado

Terms Modifications

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these terms or our services:

Phone: (970) 446-8995

Email: info@alpinepeakroofing.com

Address: Alpine Peak Roofing, Denver, Colorado

Business Hours: Monday-Friday 8:00 AM - 6:00 PM

Emergency: 24/7 emergency service available

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