Privacy Policy
Your privacy is important to us. This policy explains how Alpine Peak Roofing collects, uses, and protects your information.
Last updated: September 13, 2025
Information We Collect
Personal Information: Name, email address, phone number, and mailing address when you contact us or request services.
Property Information: Address, roof details, and project specifications for estimates and services.
Communication Records: Chat conversations, emails, and phone call records for quality and service purposes.
Website Usage: IP address, browser type, pages visited, and interaction data through cookies and analytics.
How We Use Your Information
- • Provide roofing estimates, consultations, and services
- • Communicate about projects, schedules, and updates
- • Process payments and maintain business records
- • Improve our website, services, and customer experience
- • Send relevant information about roofing maintenance and services
- • Comply with legal obligations and business requirements
AI Chatbot Privacy
Our AI chatbot is designed to help you with roofing questions and service requests:
- • Chat conversations are stored to improve service quality
- • No conversations are shared with third parties for marketing
- • Personal information shared in chat is handled with the same privacy standards
- • You can request deletion of your chat history at any time
How We Protect Your Information
- • SSL encryption for all data transmission
- • Secure servers with access controls and monitoring
- • Regular security audits and updates
- • Limited employee access on a need-to-know basis
- • Industry-standard data protection practices
Information Sharing
We do not sell your personal information. We may share information only in these circumstances:
- • With service providers who help us deliver services (e.g., payment processors)
- • When required by law or to protect legal rights
- • With your explicit consent for specific purposes
- • In connection with a business transfer or merger
Your Privacy Rights
- • Access and review your personal information
- • Request corrections to inaccurate information
- • Request deletion of your personal information
- • Opt-out of marketing communications
- • Request information about data sharing practices
Cookies and Tracking
We use cookies and similar technologies to:
- • Remember your preferences and settings
- • Analyze website traffic and usage patterns
- • Improve website functionality and user experience
- • Provide relevant content and advertisements
You can control cookies through your browser settings.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights:
Email: privacy@alpinepeakroofing.com
Phone: (970) 446-8995
Mail: Alpine Peak Roofing, Privacy Officer, Denver, CO
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new effective date.